Frequently Asked Questions
Everything you need to know about our premium linens and home essentials.
What materials do you use for your bedding?
We specialize in high-quality natural fibers, primarily 100% European flax linen and organic cotton. All our fabrics are OEKO-TEX certified, ensuring they are free from harmful chemicals and safe for your home.
How should I care for my linen sheets?
Linen is durable and easy to care for. We recommend a warm gentle machine wash with mild detergent. Tumble dry on low heat or line dry in the shade to maintain the integrity of the fibers. Avoid bleach and harsh chemicals.
When will my order ship?
Orders for in-stock items are typically processed within 1-2 business days. Once shipped, domestic delivery usually takes 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
What is your return policy?
We want you to love your home. If you are not satisfied, we accept returns on unused and unwashed items in their original packaging within 30 days of purchase. Please note that for hygiene reasons, we cannot accept returns on used bedding.
Do you offer international shipping?
Yes, we ship worldwide. Shipping costs and delivery timeframes are calculated at checkout based on your location. Please note that international orders may be subject to local customs duties and taxes.
Are your products sustainably made?
Sustainability is at our core. We work with ethical factories, use recyclable packaging, and source flax which requires significantly less water and pesticides to grow compared to conventional cotton.